Contact us

You can send general feedback, ask questions and make proposals/suggestions about traffic services on this page. We handle communications on weekdays.

We request that you make urgents reports on road conditions and traffic problems by telephoning the Road User Line, 0200 2100 (calls to servicenumbers are charged at the local network rate specified in your subscription agreement and calls from a mobile phone are charged at the mobile phone rate 24 h/day).

In our Feedback channel you can give feedback, ask questions, give suggestions for improvement and report conditions oon roads, railways and waterways. We process messages on weekdays.

Traffic Customer Service - Feedback channel

See also:

Informaton about traffic issues

Frequently asked questions about railways

Frequently asked questions about waterways

Missing or broken beacon?

If you notice a broken or missing beacon, please call 0800-181818 or use our app